"I had an existing maintenance contract with another provider, but I wasn't feeling confident in their service. Michael Holt from PPS patiently explained my generator's minor issue, saving me from buying a new $30,000 unit that another company insisted was needed. PPS provided excellent customer service and honest technical support, which is truly rare to find these days. Their pricing was also very competitive, offering great value for money. I highly recommend them for their outstanding and trustworthy service."
"I chose PPS for the installation of my 26 KW Kohler propane generator, even though their quote was slightly higher. The project was complex, but each phase was completed skillfully, and all inspections passed without issues. When a pipe broke under my driveway, the crew was at my house in 30 minutes to fix it immediately, which was impressive. I am very satisfied with their work and will continue with them for maintenance. I highly recommend PPS for complex generator installations."
"PPS installed our generator system four years ago and has consistently provided excellent semi-annual service. We've never experienced any problems; whenever commercial power is interrupted, our system is fully operational in less than a minute. Living in a hurricane-prone area, it's a great relief to know our system is always ready when needed. Their multi-year service agreement also offers a substantial discount, which is greatly appreciated."
"This is a truly great company! I had just signed up with them, and the very next day, my power went off and my generator failed to engage. PPS immediately dispatched Mike Holts on an emergency call, who was absolutely awesome. He quickly fixed the issue and restored my power, all before my new maintenance contract was even processed. I am incredibly thankful for their excellent service and highly recommend this company, especially Mike!"
"I am very happy with the service provided by PPS; the technician arrived exactly on time as scheduled. I explained the problem with my generator, and he knew immediately what the problem was. He was extremely pleasant, knowledgeable, and even remembered being there for the initial install over nine years ago. His work was neat, clean, and efficient, and he kept me informed throughout the entire process. I highly recommend this company for their exceptional service."
